The Charter Software sales enhancement tool, ASK (ASPEN Sales Kiosk) is a sales tool that provides dealership customers a way to browse inventory. The growing popularity of Charter’s ASPEN business system has positioned Charter as a leading software vendor in the equipment industry, and it has gained even more notoriety as one of two approved business system vendors by Doosan-Bobcat for their dealers.
ASK is a sales tool application that runs on a Windows 8 touchscreen in conjunction with the dealership’s ASPEN business management system. ASK aids in-store customers with a “self-serve” means to search for parts and units information. Dealers are extending some of the capabilities of their ASPEN business system onto the showroom floor, allowing their customers to search for units and parts inventory on their own while they are waiting for service. When searching for parts using ASK, customers can view a parts description, in-store availability, and images of the part along with the dealership’s floor map indicating the part’s location. Customers can also search for units using a variety of search terms such as model, name, unit description, etc., and pull up detailed information and images of the unit.
Charter is always adding new features to the ASPEN system to keep dealers abreast of the latest tools and technology that will enhance the business.
For more information about the Charter Software Sales Enhancement Tool visit chartersoftware.com.