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BCI Adds New Service Department Training

Bob Clements International (BCI), a leader in dealership training and development has added a new training program to its arsenal, “Five Weeks To A Profitable Service Department!” Part of the Dealer Toolbox, this training program is a quick-start guide to implementing the BCI Service processes. Taking less than 30 minutes a day for five weeks, the program is not designed just for experienced service teams but is a great course for new hires as well. Among many goals and tips, fundamentally the program allows everyone to get on the same page, reduce chaos in service, and generate obscene amounts of money.

Access to this exclusive training is only available through BCI’s Dealer Toolbox, available online.

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NAEDA Announces Four Elected Regional Directors

The North American Equipment Dealers Assn. (NAEDA), a non-profit trade organization representing retail dealers extensively engaged in the sale and service of agricultural, construction, industrial, forestry, outdoor power, lawn and garden, and/or turf equipment, is pleased to announce the newly elected and re-elected directors for the Great Lakes, MSEDA, North Central, and Pacific Northwest regions.

Karnes Enterprise Distributes Archer, TsuMura

Minor Karnes, formerly with Tilton Equipment Co., with the help of his two sons Jason and Michael has taken his experience and knowledge to establish his own importing and distributing company Karnes Enterprise in 2016. With over 40 years in the Chainsaw Industry, Karnes Enterprise is a leading distributor specializing in chainsaw chains, guide bars, sprockets, sharpening tools and much more. Offering products from some of the most popular brand names in the industry. Over the years Minor has developed great long-term relationships with the families and people behind the Archer, Tecomec and TsuMura brands.