FEATURED ARTICLE
Emotional Control & Selling
Sales is a transfer of emotion. If we are nervous, our customer will be nervous. If we are aggressive, which means we don’t really care, we are just there for the order, our customers will be defensive. When we are calm and prepared, our customers will have a…
Have You Ever Really Thought About Motivation?
We are in the motivation business. We try to motivate others to say yes to our idea, our proposal or our deal. Most of you reading this are pretty darn good at it. What about self -motivation? I work with salespeople and sales teams who want to increase their sales. Some of these teams have technique…
Re-Thinking Dealership Organizational Structures
As business owners, most of you are familiar with the typical top to bottom governance structure for a business: Owner, Board of Directors and CEO/Management. I would guess that most of you follow this structure in your business, just like the publicly traded companies. But the difference between your dealership and a publicly traded…
How to Get Instant Customer Feedback Through Text Messaging
Despite the challenges that dealers are facing – one-time customers, seasonal peaks, and limited supplies – they are still finding ways to increase sales and grow their business. The key? Incorporating text messaging into their customer communications. That’s…
Dealers React: State Of The Supply Chain
“The way things appears right now, it’s going to get worse before it gets better,” says Alex Drzewiecki, general manager, Southside Mower, regarding ongoing supply chain constraints and showroom availability at their store’s Tallahassee, Fla. location.
GIE+EXPO Came Back With A Vengeance
With impressive attendance numbers, GIE+EXPO returned in person to Louisville, Ky. at the end of October and saw an increase over attendance numbers in 2019 and 2018. The 23,922 came from all segments of the power equipment and lawn and garden industry to see…