Power Equipment Trade’s November issue spotlights outstanding dealers who are making a difference in their communities and in the industry, including Oregon’s Rob Titus; Ohio’s Dana Harju; Michigan’s Don Dakin; Florida’s Rose Marzella, Jim Brazil and Harriet Braasch; and Texas’s Melinda Delgado. Also featured is a review of EXPO 2004. Articles highlight making sure your company isn’t losing money while trying to boost customer traffic and goodwill, what makes a great store, and the “Tech Seven” group of companies.